Promises Dallas-Fort Worth

Verified Center

This provider's information has been quality-checked by Recovery.com's Research Team for accuracy and completeness, including center verification through appropriate third-party organizations.

Substance Use and Mental Health

Treatment Focus

This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

Residential

Primary Level of Care

Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.

4.5
(11)
Insurance

Provider's Policy

We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.

Promises Dallas–Fort Worth creates a place where real healing happens, helping clients build lives that feel stable, sustainable, and deeply their own. Located in Lewisville, Texas, they serve the greater Dallas–Fort Worth area, admitting clients for primary substance use or primary mental health treatment. Clients may begin with medically supported detox, transitioning to residential care for structured support. Partial hospitalization programs (PHP) and virtual options add flexibility while sustaining progress.

Build Skills to Face Individual Challenges

Promises DFW understands that recovery is about more than managing symptoms, it’s about developing tools and systems to build a life in recovery. Treatment may include cognitive behavioral therapy (CBT) to challenge unhealthy patterns and dialectical behavior therapy (DBT) to build emotional balance and stronger relationships. Motivational interviewing helps strengthen personal commitment to change. For clients who value peer-based recovery, 12-Step facilitation connects treatment goals with community support.

Recover in a Calm, Structured Environment

The Lewisville campus is designed to support comfort and routine during treatment. Clients stay in a structured residential setting with spaces to relax, recharge, and connect with peers. On-site meals support daily nutrition, while a gym and walking paths encourage healthy movement. Comfortable common areas provide room for reflection and community, helping clients reset away from outside stressors while focusing on recovery.

Build Lasting Accountability After Discharge

Recovery doesn’t end at discharge. Promises DFW helps clients prepare for life after treatment with a clear aftercare plan and practical next steps. The team may coordinate ongoing therapy, virtual services, or local support groups, and helps clients map out routines that protect sobriety. The Rooted alumni community also adds optional alumni connection for encouragement and accountability over time.

Highlights from the Center

Highlights

These highlights are provided by and paid for by the center.

  • Holistic Approach

  • Medically Assisted Detox

  • Trauma-Informed Care

  • Master's and Doctoral Level Therapists

AT A GLANCE

Center Overview

Location
400 Highland Dr, Lewisville, TX 75067 View Map
Primary Focus
This center treats substance use disorders and mental health conditions....

Treatment Focus

This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

Typical Program Length
30+ days
Founded in 2025
1 year in business
Conditions We Treat
Anxiety, Bipolar, Codependency, Depression +1 More
Substance Use We Treat
Alcohol, Benzodiazepines, Co-Occurring Disorders, Cocaine +6 More
Promises Dallas-Fort Worth logo

(888) 525-6018

Part of the Promises Behavioral Health network.
Testimonial
This place has the most compassionate providers. Clean facilities and so so kind. Highly recommend.
D
Desiree
How to pay

Insurance Accepted

BlueCross BlueShield
United Healthcare
Not Accepted
Not Accepted
Aetna
Cigna
Humana
Provider's Policy: We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.
Verify Insurance
Start with a Thorough Clinical Assessment
Start with a Thorough Clinical Assessment
Promises DFW begins care with an in-depth assessment to understand substance use patterns, mental health needs, and daily stressors. The team uses this information to build a customized plan and match clients to the right level of care and therapy combination. Ongoing check-ins help adjust goals and support steady progress.
Include Loved Ones Early
Include Loved Ones Early
Family support is part of care at Promises DFW. The team involves loved ones early, offering family therapy and monthly webinars led by field experts that help rebuild trust and strengthen communication. Families learn how addiction and mental health concerns affect relationships, and how to support recovery with healthier boundaries, routines, and encouragement after discharge.
Get Flexible Support Through Virtual Care
Get Flexible Support Through Virtual Care
Promises DFW offers a virtual intensive outpatient program (IOP) for clients who need structure without fully stepping away from daily responsibilities. Clients attend scheduled group sessions and individual support through a secure platform, practicing recovery tools at home. This option can support continued care while maintaining work and family routines
Stay Connected with Rooted Alumni Support
Stay Connected with Rooted Alumni Support
Rooted is Promises DFW’s alumni community, designed to help people stay connected after treatment. Alumni can access ongoing support, recovery resources, and opportunities to reconnect with peers. This continued accountability helps reinforce routines, strengthen motivation, and support long-term recovery as clients return to work, home life, and responsibilities.

Recovery.com Verified Listing

Recovery.com verified that the name, location, contact information and license to operate for this treatment provider are valid and up-to-date.

Licensed by Texas HHS

Licensed by Texas HHS

Joint Commission Accredited

Joint Commission Accredited

Recovery.com is an independent, third-party mental health resource. Verification does not imply endorsement and does not guarantee the quality of treatment services.

Treatment

Your Care Options

Specializations

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Anxiety

Anxiety

Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.

Detox

Detox

Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.

Bipolar

Bipolar

This mental health condition is characterized by extreme mood swings between depression, mania, and remission.

Depression

Depression

Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.

Family Therapy

Family Therapy

Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.

Holistic

Holistic

A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.

Trauma

Trauma

Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."

Who We Treat

Men
Women
Men and Women

Men and Women

Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.

Treatment Services

Day Treatment

Day Treatment

In a PHP, patients live at home but follow an intensive schedule of treatment. Most programs require you to be on-site for about 40 hours per week.

Intensive Outpatient Program

Intensive Outpatient Program

In an IOP, patients live at home or a sober living, but attend treatment typically 9-15 hours a week. Most programs include talk therapy, support groups, and other methods.

Outpatient

Outpatient

During outpatient rehab, patients attend a structured treatment program while continuing to live at home.

Residential

Residential

In a residential rehab program, patients live onsite, with access to daily treatment and 24-hour care. An average stay is 30-90 days.

Approaches

Evidence-Based

Evidence-Based

A combination of scientifically rooted therapies and treatments make up evidence-based care, defined by their measured and proven results.

Gender-Specific

Gender-Specific

Separate treatment for men or women can create strong peer connections and remove barriers related to trauma, shame, and gender-specific nuances.

Holistic

Holistic

A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.

Individual Treatment

Individual Treatment

Individual care meets the needs of each patient, using personalized treatment to provide them the most relevant care and greatest chance of success.

Trauma Informed

Therapies

1-on-1 Counseling

1-on-1 Counseling

Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.

Family Therapy

Family Therapy

Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.

Group Therapy
Relapse Prevention Counseling

Relapse Prevention Counseling

Relapse prevention counselors teach patients to recognize the signs of relapse and reduce their risk.

Trauma-Specific Therapy

Trauma-Specific Therapy

This form of talk therapy addresses any childhood trauma at the root of a patient's current diagnosis.

Languages

English

Conditions We Treat

Anxiety

Anxiety

Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.

Bipolar

Bipolar

This mental health condition is characterized by extreme mood swings between depression, mania, and remission.

Codependency

Codependency

Codependency is a pattern of emotional dependence and controlling behavior. It's most common among people with addicted loved ones.

Depression

Depression

Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.

Trauma

Trauma

Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."

Substances We Treat

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Benzodiazepines

Benzodiazepines

Benzodiazepines are prescribed to treat anxiety and sleep issues. They are highly habit forming, and their abuse can cause mood changes and poor judgement.

Co-Occurring Disorders

Co-Occurring Disorders

A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.

Cocaine

Cocaine

Cocaine is a stimulant with euphoric effects. Agitation, muscle ticks, psychosis, and heart issues are common symptoms of cocaine abuse.

Drug Addiction

Drug Addiction

Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.

Ecstasy

Ecstasy

Ecstasy is a stimulant that causes intense euphoria and heightened awareness. Abuse of this drug can trigger depression, insomnia, and memory problems.

Heroin

Heroin

Heroin is a highly addictive and illegal opioid. It can cause insomnia, collapsed veins, heart issues, and additional mental health issues.

Opioids

Opioids

Opioids produce pain-relief and euphoria, which can lead to addiction. This class of drugs includes prescribed medication and the illegal drug heroin.

Prescription Drugs

Prescription Drugs

It's possible to abuse any drug, even prescribed ones. If you crave a medication, or regularly take it more than directed, you may have an addiction.

Experience

Care Designed for Your Needs

Personal Amenities

Air-Conditioned Rooms
Shared Rooms

Amenities

Fitness Center
Outdoor Lounge
Outdoor Space
TV

Activities

Physical Fitness
Frequently Asked Questions

Further Research

The following therapies are included: group therapy, 1-on-1 counseling and more.
Lewisville, Texas, United States.
We are in-network with many major insurance carriers and accept most PPO insurance carriers. Please call our admissions team for a free insurance benefits check. We’ll work directly with your insurance company to determine your coverage eligibility and maximize the benefits potentially available to you.
The typical length is 30+ days .
Promises Dallas-Fort Worth provides residential, day treatment and more.